IN-STORE PURCHASES/ORDERS
- All exchanges must be received no later than two weeks from the date of purchase. Items must be in their original condition with packaging and receipt for exchange only.
- All sales and layaways are final – No cash refunds – store credit only – Valid for 1 (one) year.
- The receipt must be present for all warranty procedures, trade-ins, and upgrades.
SALES TAX INFORMATION
- State law requires that internet retailers collect sales tax in states in which they reside.
- Unclaimed Diamonds is a resident in Philadelphia Pennsylvania, therefore we are required to charge applicable taxes for purchases from consumers who reside here. The current tax rate for Pa. is 6% and Philadelphia an additional 2%.
In-Store payment program
90 Day program starting on the order date
- Payments required every 2 weeks.
- Inactive or canceled jewelry on hold program 3 weeks or more will be terminated and subject to a 20% restocking fee of the initial purchase price.
- Credit slips cannot be combined with any other discounts or sales incentives.
- Trade-ins are final and non-refundable.
Product Images
We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.
Pricing
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in U.S. dollars.
Our policy is to match the prices on Unclaimeddiamonds.com to the prices you will find in Unclaimed Diamonds stores or Unclaimed Diamonds advertisements. If you find a discrepancy, please Contact Us. Unclaimed Diamonds offers promotional discount codes in advertising formats. We are however under no obligation to honor discounts that are not redeemed at the time of purchase
LIMITATIONS ON LIABILITY
IN NO EVENT WILL UNCLAIMED DIAMONDS, OR THEIR EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE JEWELRY, ANY WEBSITES LINKED TO THE JEWELRY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
DISPUTE RESOLUTION AND BINDING ARBITRATION
YOU AND UNCLAIMED DIAMONDS AGREE THAT ANY AND ALL DISPUTES ARISING OUT OF OR RELATING IN ANY WAY TO YOUR RELATIONSHIP WITH UNCLAIMED DIAMONDS, THE PRODUCTS OR SERVICES PROVIDED TO YOU BY UNCLAIMED DIAMONDS, OR THE AMOUNTS PAID OR OWED BY YOU TO UNCLAIMED DIAMONDS (“Disputes”) SHALL BE RESOLVED EXCLUSIVELY IN BINDING ARBITRATION RATHER THAN LITIGATION IN COURT. This Agreement to arbitrate applies to all Disputes, whether based in contract, tort, statute, or any other legal or equitable theory. The arbitrator shall have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid.
YOU AND WE EXPRESSLY AGREE THAT ALL ARBITRATIONS WILL BE LIMITED TO INDIVIDUAL, NOT REPRESENTATIVE CLAIMS. YOU EXPRESSLY WAIVE ANY ABILITY TO BRING A CLASS OR REPRESENTATIVE ACTION IN ARBITRATION OR TO SEEK RELIEF ON BEHALF OF A CLASS IN ARBITRATION. YOU ALSO EXPRESSLY WAIVE ANY RIGHT TO BRING A CLASS ACTION IN COURT OR TO PARTICIPATE OR OBTAIN BENEFITS IN A CLASS ACTION SOMEONE ELSE BRINGS IN COURT. You and we acknowledge that this class action waiver is integral to the Arbitration Agreement. If a court or arbitrator determines that the class action waiver is invalid or unenforceable, you and we both agree that this Arbitration Agreement will not apply, and any Dispute shall be resolved in court. That is, you and we agree that this class action waiver cannot be severed from this Arbitration Agreement. It is the express intention of both parties not to proceed with any Dispute by way of class arbitration.
Arbitration is a process to resolve disputes before a neutral person (an arbitrator) instead of having a trial in court with a judge and/or jury. THEREFORE, UNDER THIS ARBITRATION AGREEMENT, YOU ARE WAIVING YOUR RIGHTS TO TRIAL BY JURY. YOU ARE ALSO WAIVING YOUR RIGHTS TO BRING CLAIMS IN COURT. An arbitrator can award the same damages and relief as a court except that, in the case of injunctive or declaratory relief, an arbitrator cannot issue an injunction or declaratory judgment that extends beyond you and Unclaimed Diamonds and affects Unclaimed Diamonds’ obligations or liability to other parties. An arbitrator can, however, issue an injunction or declaratory judgment on your claims so long as it is limited to providing you with individual relief. Arbitration is more informal than litigation and generally provides a quicker and more cost-effective way to resolve Disputes, but there is only limited discovery in arbitration, and there is only very limited review of an arbitrator’s decision.
ARBITRATION PROCEDURES AND RULES
You and Unclaimed Diamonds agree that, notwithstanding any choice of law provision in your Agreement(s) with Unclaimed Diamonds, this Arbitration Agreement is subject to and governed by the Federal Arbitration Act 9 U.S.C. Section 1, et seq. Arbitration shall be conducted by the American Arbitration Association (“AAA”) pursuant to its Commercial Arbitration Rules and Consumer Related Disputes Supplemental Procedures. Those rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. A single Arbitrator will decide our disputes. To initiate an arbitration, you must file a demand for arbitration with the AAA, following the AAA’s rules and procedures as set forth at www.adr.org with each side being responsible for their own costs and fees.
Your relationship with Unclaimed Diamonds shall be deemed to have taken place in Philadelphia, Pennsylvania. Therefore, Pennsylvania law shall govern any disputes and the arbitration shall be held in Philadelphia, Pennsylvania.
COSTS AND ATTORNEY’S FEES IN ARBITRATION
You and we agree that we will each be responsible for our own costs and attorney’s fees in arbitration. The arbitrator’s fees will be divided between us as set forth in the AAA’s Consumer Related Disputes Supplemental Procedures. The prevailing party in the arbitration shall be entitled to recover its costs and fees from the non-prevailing party. “Costs and fees” mean all reasonable pre-award expenses of the arbitration, including the arbitrators’ fees, administrative fees, travel expenses, out-of-pocket expenses such as copying and telephone, court costs, witness fees, and attorneys’ fees.
